Your privacy is important to us. This Privacy Policy explains how LVL collects, uses, and protects your information when you visit our website, interact with our advertisements (including Google Ads lead forms), or use our services.
Information We Collect
We may collect the following personal information when you voluntarily provide it: name, phone number, email address, and vehicle information.
We collect this information when you submit a form on our website, submit a lead form through our advertisements (including Google Ads), or contact us directly.
We do not request or require sensitive financial information such as bank account numbers, Social Security numbers, or credit card details through our advertising forms.
How We Use Your Information
We use your information to respond to your inquiry, contact you regarding your request via phone, email, or text message, evaluate your vehicle for loan eligibility, process and service your loan (if applicable), improve our services and user experience, and comply with legal obligations and prevent fraud.
By submitting your information, you consent to LVL contacting you using the information provided, including via phone, email, or SMS, regarding your inquiry and related services.
Lead Forms and Advertising
If you submit your information through a Google Ads lead form or other advertising platform, the information you provide is sent securely to LVL. We use this information solely to respond to your request and provide our services. Your data is handled in accordance with this Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic and user behavior, and enhance user experience. Where required by law, we obtain consent before using non-essential cookies.
Sharing of Information
We do not sell your personal information. We may share your information only with trusted service providers (such as CRM systems or communication platforms) solely to operate our business and fulfill your request, or when required by law, regulation, or legal process.
All third parties are required to protect your information and use it only for authorized purposes.
Data Security
We use industry-standard security measures (including secure HTTPS connections) to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to access or correct your personal information, request deletion of your data, and opt out of marketing communications at any time. To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.